Mercure Baku City
손님 리뷰
Breakfast selection is good. Staff friendly and support. Special thanks mr.Gutsi and mr. Elnur.
Jenik
2023년 8월
This is a great hotel to stay at when visiting Baku. The location is close to the metro. The food is nice. There is a spa with a sauna and a hammam. But the best part is the staff. Starting from Karim at the reception, the lovely Fatima at the spa the manager Yashar and every person working in the hotel, each and every one of them did everything to make our stay as pleasant as possible. When we encountered a problem, Yashar was very attentive, professional, and kind. I felt that we were treated like v.i.p guests even if we had the simplest room in the hotel. We had an amazing stay and can't wait to visit again.
Anna
2024년 12월
The hotel offers excellent value for money. It is conveniently located, just a 10-15 minute walk from the nearest subway station, with bus stops nearby, making it easy to explore the city. The rooms are clean and comfortable, with beds neatly made and fresh towels provided daily. The air conditioning can be adjusted to suit individual preferences, and the heated bathroom floor adds an extra touch of comfort. Complimentary bottled water is replenished daily, and a tea station is available in the room. The reception staff are always on hand to assist with any requests. A particular highlight is the complimentary spa area, which features Finnish and Turkish saunas, a small pool, and a well-equipped gym. Towels, slippers, and bathrobes are readily available. The massage therapists are truly skilled professionals, and I would like to extend special thanks to Gulnar—her expertise is second to none. She has truly golden hands. Additionally, when we accidentally left some belongings in the spa zone shower, the hotel staff promptly located them and returned them almost immediately, demonstrating their exceptional attentiveness. One of the most memorable moments of our stay was a delightful surprise from the staff. As we were celebrating a birthday, we were presented with a beautifully arranged cake, adding a personal and thoughtful touch to our experience. A heartfelt thank you to the wonderful team for their outstanding hospitality!
Mark
2025년 3월
Tastefully done interior with lots to see for those who appreciate art. Clean, well sized rooms. Breakfast was great with a variety of options. The best part of my stay however was the staff. They’re incredibly polite, and go all the way to help you. There wasn’t one time when I called the reception for something and wasn’t accommodated. Special mention for Raul who was truly the sweetest, helped us check out and didn’t let us lift a bag even when we insisted!
Tehreem
2025년 4월
Very comfortable room, esp. the bed. Big space, 2 tv, clean room. Breakfest was good, big choice. Scrambled eggs were made in front of us, open kitchen. Hotel hall is comfortable and very nice, with a good coffee shop! This is a new-built district, there is a beautiful, big park and coffee house very near the hotel with good view to the whole city of Baku.
Bianka
2023년 6월
Very good breakfast with nice music at the background,very good service,spacious and comfortable room
Lucyna
2023년 10월
Nice clean place ..... Nice for business or leisure trip
Rishi
2023년 9월
very good hotel , good location, friendly staff
Jehad
2023년 10월
everything was good. especially the staff all of them are good and the employee Gurshad was helpful person
Anonymous
2022년 8월
Everything was so perfect to be honest the location is so great if you go out by the backdoor of the hotel from R level you will find multiple shops that helps your day ahead, the room was clean the wifi was so fast which is make my day easier and the breakfast was so great so many choices to choose from thanks for the chef’s whose making the fresh food daily for us! finally i would like to thank Mr. Elnur for his great service he is helping us with anything we are looking for even with booking a cars to go around the city! I extended my stay because i finds my stay in this hotel was so perfect 👍🏻
Ali
2023년 5월
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